Privacy Policy

WHAT INFORMATION WE COLLECT

1. Any personal details you type in and submit, such as name, address, email address, etc.

2. Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the website.

3. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.

4. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

WHAT WE DO WITH YOUR INFORMATION
Any personal information we collect from you will be used in accordance with the Data Protection Act and other applicable laws. The details we collect will be used:-

1. to process your order, to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

2. to carry out security checks (this may involve passing your details to credit reference agencies, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks – this helps to protect you and us from fraudulent transactions);

3. to comply with legal requirements
We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology.

If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided in the CONTACT INFORMATION section of this Privacy Policy.

QUICK LINKS
COLLECTION OF INFORMATION

We collect certain information from you when you visit the websites and applications that participate in or interact with our Services. We may also obtain information about you as further explained in this section from data providers which may include service providers and corporate affiliates and others (“Data Providers”).

Information we collect


In the course of providing Services to our customers, we use and deploy tracking technologies to automatically collect certain information about you and the devices you use. Some of this information (including, for example, unique identifiers stored in a cookie or mobile advertising IDs) may identify a particular computer or device.

More specifically, when you interact with a website or mobile application that participates in or interacts with our Services, we collect the following information about you:

  • Browser and device information such as your device’s Internet protocol (“IP”) address; unique device identifiers as well as hardware or operating system device identifiers (e.g., IDFA for iOS and AAID for Android); and information about the type of Internet browser, browser language and operating system you use; connection type (wired or Wi-Fi); the region where your device is located; network to which your device is connected; geo-IP data; and the mobile carrier (if available).
  • Information about your behavior on the websites and applications or our business customers, publishers, and other third parties that participate in or interact with our Services such as the website you came from before, and visited after you click on an ad; engagement data; SDK data; information related to the website you are viewing (e.g., in order to ascertain your interests), access dates and times; and geolocation (latitude and longitude co-ordinates, but only if the website or the application has enabled location services on your device and you have granted permission to collect this information);
  • Information about ad served, viewed or clicked on such as information about the type of ad, the online location that the ad was served, whether you clicked on it, the products and offers viewed in advertisement browsing and searching; and any expressed interests in products within certain segments, and other such information.

Cookie Information

In connection with certain features of our Services to customers, we may set cookies on your web browser (or use other technologies like clear gifs, web beacons or similar devices, including devices that function in the mobile environment) when you interact with websites, applications or advertisements in our network. For detailed related to the cookies that we use as well as instructions for opting-out,


Information we receive from Data Providers

Our customers may supply us with personal information about consumers that may visit their website, interact with their advertisements, or shop on their online stores.  We may combine the information received from our customers with information from other third-party data providers, such as ad networks or our corporate affiliates (to the extent they have confirmed that they have the sufficient authority to provide this information to us) with information about how users interact with advertisements across devices to enhance or validate the accuracy of the information that we collect or receive from our customers.


For clarity, the collection and use of data from data providers, their websites and applications are subject to those data providers’ privacy policies and legal terms.


USE OF INFORMATION

We use information, which may include personal information, held about you to perform our Services and for other purposes outlined below. You can find out more about our Services here.


Specifically, we use the information we collect about you in combination with information we receive from data providers:


  • to provide our Services to our customers – such as developing an understanding or profile of your buying or other preferences in order to provide you with more relevant content, offers or search results;
  • to develop new services of features for our customers or those of our corporate affiliates and group companies;
  • to create online advertising models through lookalike modeling or similar methodologies
  • to determining whether you have seen a particular advertisement before to avoid sending users duplicate advertisements;
  • to identify advertising fraud and similar misconduct;
  • to understand trends in how users react to particular advertisements or offers;
  • to providing insights and reporting back to customers and other partners, such as statistical reporting in connection with the activity on a website or mobile application, optimization of the location of ad placement, ad performance, reach and frequency metrics, billing, and logging ads served on a particular day to a particular website or application; and to
  • to conduct internal analysis in order to perform and improve the effectiveness of our Services and the services of our corporate affiliates and group companies;
  • to respond to user inquiries and requests.


To the extent permitted by applicable law, we also collect, create, process and store information that is not personal information such as sets of aggregate data and other generalized information, including information about browsing, usage and interactions and de-identified personal information that does not reveal your identity. We retain the right to use and disclose information that is not personal information in any manner permitted by law.


SHARING OF INFORMATION


We do what we are able to limit the personal information that we share with third parties, however, we share information about you with third parties as follows:


  • to customers and publishers or their designated third-party representatives as part of our Services;
  • to agencies, agency trading desks, retargeting entities, ad servers, privacy verification entities, measurement and analytics entities, data suppliers, data aggregators, demand-side platforms and supply side platforms, ad networks, and others advertising and analytics service providers on our or our customers’ behalf that assist us in providing the Services;
  • to infrastructure, technology, operational and other service providers to help support the infrastructure necessary to provide the Services;
  • to our group companies and other partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Services), or who otherwise process personal information for purposes that are described in this Privacy Policy, notified to you when we collect your personal information, or notified to you by the group company or partner.


We may also disclose information about you:


  • if we are required to do so by law or legal process;
  • to law enforcement authorities or other government officials;
  • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
  • if necessary to protect the vital interests or legal of another individual;
  • in connection with a corporate reorganization or a sale or transfer of all or a portion of our business or asset; or
  • to any other person with your consent to the disclosure.


YOUR RIGHTS


If you wish to access, correct, update or request deletion of your personal information, to the extent required by applicable laws, you can contact us using the contact details provided in the “Contact Information” section of this Privacy Policy. We will respond to all requests we receive from individuals wishing to exercise their rights in accordance with applicable data protection laws.


OPT-OUTS AND WITHDRAWAL OF CONSENT


Web Browser/Cookie-Based Opt-Out


You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. There are also many programs that allow you to manually delete your cookies.  For more information regarding this form of cookie-based opt-outs, click here.


Mobile Application-Based Opt-Outs


Cookie-based opt-outs are not effective on mobile applications. Users may opt out of certain advertisements on mobile applications or reset advertising identifiers via their device settings.  To learn how to limit ad tracking or to reset the advertising identifier on your iOS and Android device, click here.


You may also download and set your preferences on the App Choices mobile application(s) available in Google Play or the Apple App stores.


RIGHTS OF INDIVIDUALS IN THE EEA


If you are located in the European Economic Area, you have the following additional data protection rights:


  • You can object to processing of your personal data,
  • You can ask us to restrict processing of your personal data,
  • You can request portability of your personal data or
  • You can request deletion of your personal data


You can exercise these rights by please filling out the form located here and providing the verification information as stated on the form, or by contacting us using the contact details provided in the ‘Contact Information’ section of this Privacy Policy.


Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You can withdraw your consent by using the go to the data subject access request page and submitting a request or by contacting us using the contact details provided in the ‘Contact Information’  section of this Privacy Policy.



CONTACT INFORMATION


We use reasonable processes to ensure compliance with this Privacy Policy and periodically verify that the Privacy Policy is accurate. We encourage you to raise any concerns using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information.


For any questions about our privacy practices, you may contact us by email.

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